Privacy Policy
Last Updated: March 20, 2025
TechTended Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by TechTended.
This Privacy Policy applies to our website https://techtended.com, and its associated subdomains (collectively, our "Service"), as well as our applications, TechTended platform, and other related services.
By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.
1. Information We Collect
1.1 Information you provide to us
We collect information you provide directly to us when you register for an account, create or modify your profile, set preferences, sign-up for or make purchases through the Service, request customer support, or communicate with us. This information may include your name, email address, phone number, billing and shipping address, payment information, company or organization details, job title, profile information, and any other information you choose to provide.
1.2 Information we collect automatically
When you use our Service, we automatically collect certain information about your device and usage of the Service. This information may include:
- Device information: We collect device information such as your IP address, browser type, browser version, operating system, device identifiers, and mobile network information.
- Log information: We log information about your use of the Service, including the type of browser you use, access times, pages viewed, your IP address, and the page you visited before navigating to our Service.
- Usage information: We collect information about your usage of the Service, such as the features you use, the actions you take, and the time, frequency, and duration of your activities.
- Location information: We may collect your precise or approximate location information as determined through data such as GPS, IP address, and other device information.
1.3 Cookies and similar technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service. For more information about the cookies we use, please see our Cookie Policy.
2. How We Use Your Information
We use the information we collect for various purposes, including to:
- Provide, maintain, and improve our Service;
- Process transactions and send related information, including confirmations and invoices;
- Send technical notices, updates, security alerts, and support and administrative messages;
- Respond to your comments, questions, and requests, and provide customer service and technical support;
- Communicate with you about products, services, offers, promotions, and events, and provide other news or information about us and our partners;
- Monitor and analyze trends, usage, and activities in connection with our Service;
- Personalize and improve the Service and provide content, features, or advertisements that match user profiles or interests;
- Detect, investigate, and prevent fraudulent transactions and other illegal activities;
- Comply with legal obligations;
- Carry out any other purpose described to you at the time the information was collected.
3. How We Share Your Information
We may share your personal information in the following situations:
- With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.
- With Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- For Corporate Transactions: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
- With Your Consent: We may share your information with your consent or at your direction.
- For Legal Reasons: We may disclose your information if we believe that disclosure is necessary to comply with a legal obligation, protect and defend our rights or property, or protect the safety of our users or others.
4. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
5. Data Transfer
Your information, including personal information, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.
If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, delete, or export your personal information, or to object to or restrict certain processing of your personal information.
You can update or correct your account information by logging into your account settings. If you wish to delete your account or request data export, please contact us using the contact information provided below.
7. Children's Privacy
Our Service does not address anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us by email at [email protected] or by mail at:
TechTended Inc.
Attn: Privacy Officer
123 Tech Plaza
San Francisco, CA 94105
United States